M444 Privacy Policy — our commitment to protecting your data, always.

1 Introduction

M444 is a trusted online gaming platform serving Bangladeshi players with slots, Live Casino, bingo, and Sports Betting. Protecting your personal data and privacy is one of m444's most important responsibilities.

This Privacy Policy ("Policy") clearly explains what personal information m444 collects, how it is used, how it is kept secure, and what rights you have over it. m444 is committed to transparency — we believe you have the right to know exactly what we do with your data.

This Policy applies to the m444 website (https://m444.onl), mobile app, and all related services. Together with m444's Terms and Conditions, it forms a complete legal framework governing the relationship between you and m444.

2 What Information We Collect

M444 only collects information that is necessary to provide its services. Collecting excessive or unnecessary data is against our policy. The types and sources of data are outlined below:

M444 never stores your full card number, CVV, or PIN. Sensitive payment information is processed directly by the payment gateway and is never sent to m444's servers.

3 Purpose of data use

M444 uses collected data solely for specific, legitimate purposes. We will never use your information for anything you have not consented to.

• Account Management: To create, verify, and maintain your account.
• Service delivery: To enable gameplay, and to process deposits and withdrawals.
• Verification: For KYC processing and age verification.
• Ensuring security: To prevent fraud, money laundering, and illegal activity.
• Customer service: To handle your complaints, questions, and requests.
• Promotions & bonuses: To send you relevant offers based on your preferences (subject to your consent).
• Legal Obligations: To meet regulatory requirements and comply with legal directives.
• Service improvement: To analyze user experience and improve the platform.

4 Data sharing policy

M444 does not sell, rent, or inappropriately share your personal information. However, limited data may be shared with trusted third parties in specific circumstances:

• Payment processor: bKash, Nagad, Rocket — for processing transactions only.
• Game provider: International game studios — minimal data for game operation.
• Verification service: KYC provider — for identity and age verification.
• Legal Authorities: Upon court order or direction from a regulatory authority.
• Analytics: Anonymous and aggregated data for service improvement.

All third parties are required to comply with m444's privacy standards and may not use your data for their own commercial purposes. m444 maintains a Data Processing Agreement (DPA) with each third party.

5 Cookie Policy

M444 uses cookies in your browser to improve site functionality and personalise your experience. Cookies are small text files stored on your device.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain m444 features.

6 Data protection measures

M444 uses industry-standard security technology to protect your data. Our security infrastructure is regularly audited by independent third parties.

• All servers are protected by firewalls and intrusion detection systems.
• Staff are only granted access to the data required for their specific role.
• All staff are bound by confidentiality agreements and receive regular training.
• Suspicious login attempts are blocked automatically.
• In the event of a data breach, affected users are notified within 72 hours.

7 Data retention period

M444 retains your data only for as long as necessary. Even after account closure, certain information may be kept for a specified period to meet legal obligations.

• Account Information: For the full duration the account is active, and 5 years after closure.
• Transaction details: 7 years (as required by financial law).
• KYC Documents: 5 years after account closure.
• Support conversations: 3 years.
• Analytics Data: Up to 2 years in anonymized form.
• Cookie Data: 30 days to 1 year, depending on the type.

Once the retention period expires, data is securely deleted or fully anonymized so that you can no longer be identified.

8 Your Privacy Rights

As an m444 user, you have several important rights over your own data. We respect these rights and are here to help you exercise them.

9 Privacy of Minors

M444 strictly does not serve anyone under 18 years of age. We do not knowingly collect or process personal information from minors.

Age is verified at the time of registration, and KYC documents may be requested in suspicious cases. If an underage account is identified, it is immediately closed and all collected data is deleted.

10 Policy changes

M444 may update this Privacy Policy from time to time. Changes may be made due to legal updates, new services, or security improvements.

For significant changes, a notification will be sent via SMS or email to your registered mobile number. Continued use of m444 after the updated policy takes effect will be considered acceptance of the new terms. The "Last Updated" date at the top of the page is always kept current.

11 Contact

For any questions, concerns, or complaints about the Privacy Policy, please contact the m444 privacy team.